Routine Phone Calls
General medical questions such as those related to fever, upset stomach and concerns not related to epilepsy should be directed to your primary physician.
Routine phone calls received after 4:30 p.m. may not be returned until the following day. If leaving a message, please leave several phone numbers, if necessary, so we may reach you.
Urgent Phone Calls
An urgent phone call is:
The covering nurse will respond to urgent phone calls.
There is always a doctor/nurse on-call after office hours to take urgent calls. Call our office number and tell the operator the name of your doctor and the nature of the urgent problem. The answering service will page the on-call nurse to return your call and contact the Doctor if necessary..
If possible, schedule your next appointment after your clinic visit. If unable, you may call to schedule at a later date. Make every effort to keep your appointment. Please arrive on time. Please bring seizure count according to seizure type, along with a current list of all medications and doses.
Forms Requiring Physicians’ Signature
Whenever possible, bring forms with you to clinic visits. School forms for Fall should be requested prior to August 1st. Allow 10 days for processing. There is a charge to complete forms. Charges range from $25.00 and up.
Driver’s License Forms
Be aware of your state regulations and complete forms as fully as possible. Many states require a clinic visit within 3-6 months of having your forms completed. Please try to schedule accordingly, and bring forms with you to clinic. You may mail or fax completed DMV forms to us. It is your responsibility to request a form from the DMV if it has not arrived in time. There is a $25 fee to complete DMV forms.
Missed Dose of Medicine
If you / your child miss a dose of an antiepileptic medication during a 24-hour period, it should then be taken as soon as possible. If two or more doses are missed, take one missed dose immediately and call our office for instruction.
Please contact your primary care physician if you have questions concerning immunizations. If you have questions for your neurologist at Epilepsy Institute, please discuss those at your next scheduled appointment.